PRIVACY POLICY

Important: This is a general website privacy policy template for Xinghe International. If you need a policy aligned with specific legal requirements (e.g., PDPA in Singapore), have legal counsel review it before publishing.

1) Introduction

Xinghe International (“Xinghe”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a quotation, or contact us via email, phone, or WhatsApp.

2) Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, and business details when you contact us or request a quote.
• Inquiry details: product type, size, thickness, quantity, printing requirements, and delivery location (when provided).
• Website usage data: basic technical information such as pages visited, time spent, and device/browser type (where available).

3) How We Use Information

We use information to:

• Respond to inquiries and provide quotations.
• Communicate about product specifications, availability, and order details.
• Improve website experience and customer support.
• Maintain business records for operational and compliance purposes.

4) Cookies

Our website may use cookies or similar technologies to help the site function properly and understand how visitors interact with our pages. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5) Sharing & Disclosure

We do not sell your personal data. We may share information only when necessary, such as:

• Service providers that support our operations (e.g., website hosting), under appropriate confidentiality.
• Legal obligations where required by law, regulation, or court order.
• Business protection to prevent fraud, enforce policies, or protect rights, safety, and property.

6) Data Security

We take reasonable measures to protect information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7) Retention

We retain information only for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8) Your Rights

Depending on your location and applicable laws, you may have rights to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information (subject to legal/business record requirements).
• Withdraw consent where consent is the basis for processing.

To make a request, contact us using the details below. We may ask you to verify your identity before processing requests.

9) Third-Party Links

Our website may contain links to third-party sites (e.g., social media). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10) Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

11) Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact: